• Sales Policy

    Effective Date: January 17, 2025

    Welcome to XiloGuardCar! By purchasing products from our website, you agree to the following Sales Policy. Please read this policy carefully to understand your rights and obligations when purchasing from XiloGuardCar.

    1. Product Availability and Pricing

    • Product Availability: We strive to ensure that all products listed on our website are available. However, due to high demand or other factors, some items may be out of stock or discontinued. In such cases, we will notify you promptly and offer alternative solutions.

    • Pricing: All prices on our website are listed in USD and are subject to change without notice. While we make every effort to maintain accurate pricing, errors may occur. If an error is found in the pricing of an item in your order, we will contact you before processing the order for confirmation.

    2. Ordering Process

    • Order Confirmation: When you place an order, you will receive an order confirmation email with the details of your purchase. This email is an acknowledgment of your order and does not constitute an acceptance of your offer to buy.

    • Order Acceptance: XiloGuardCar reserves the right to accept or reject any order for any reason. Your order will be considered accepted only once we have dispatched the goods and sent a shipping confirmation email.

    3. Payment Methods

    • Payment Options: We accept various payment methods, including credit cards, debit cards, and PayPal. All payments must be processed at the time of checkout.

    • Security: We use SSL encryption technology to ensure that your payment information is processed securely. XiloGuardCar does not store your credit card details on our servers.

    4. Shipping and Delivery

    • Shipping Methods: We offer both domestic and international shipping. Shipping fees will be calculated at checkout based on the delivery address and selected shipping method.

    • Delivery Time: Delivery times vary depending on the shipping method chosen and the destination. Once your order is shipped, you will receive a tracking number to monitor the status of your delivery.

    • Shipping Charges: Shipping fees are non-refundable unless the product is defective or we made an error in processing your order.

    5. Returns and Refunds

    • Please refer to our Refund and Returns Policy for detailed information on how to return items, request exchanges, or receive refunds.

    6. Promotions and Discounts

    • Promotions: XiloGuardCar may offer special promotions, discounts, or coupon codes from time to time. These promotions are subject to specific terms and conditions, including expiration dates and restrictions.

    • Discounts: Promotional codes must be applied at checkout and cannot be combined with other offers unless stated explicitly.

    7. Cancellations

    • Order Cancellation: You can cancel your order as long as it has not yet been processed and shipped. To cancel your order, please contact us immediately at info@xiloguardcar.com. Once the order is processed, we will not be able to cancel it, but you can still return the item for a refund following our Refund and Returns Policy.

    8. Customer Support

    • Contact Us: If you have any questions or need assistance, please contact our customer service team:
      • Email: info@xiloguardcar.com
      • Phone: (303) 442-2464
      • Mailing Address: Po Box 1176, Anna Maria, Florida (FL), 34216

    9. Limitation of Liability

    • XiloGuardCar is not responsible for any indirect, incidental, or consequential damages that may arise from using our products or services. Our liability is limited to the amount paid for the product.

    10. Governing Law

    • This Sales Policy is governed by the laws of Florida, USA. Any disputes arising from the use of our services or products will be handled in the courts of Florida.

    11. Changes to the Sales Policy

    • XiloGuardCar reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the date shown below.